Privacy Policy

What we keep

To run your account, Vanta Video stores only the following in our database:

• Account details: user ID, name, email address and whether your email is verified. Passwords are handled and hashed by our authentication provider (Firebase Authentication); we never see them.
• Access information: plan, status, access period and end date, and the transaction ID issued by Paddle, our payment provider. Card details are entered in Paddle's checkout for that one payment only and are never sent to Vanta; they aren't kept for future charges.
• Usage counters: how many videos you used from each component in the current 30-day period, and short-lived request records that prevent the same request from being counted twice. These records expire automatically.

What we don't keep

Vanta does not permanently store your videos, uploads, generated videos, Shorts, voiceovers, generated images, scripts, prompts, timelines, editing history or projects. There is no project archive.

How temporary processing works

• Videos are imported, analyzed and rendered on our processing servers, not in your browser. While you work, the source video, your uploads and the finished renders are kept in a temporary workspace there that belongs to your browser tab.
• A finished video exists only in that temporary workspace until you download it. We do not copy it to any permanent or cloud storage, and there is no library of past videos to come back to.
• When you download several Shorts as one ZIP, the ZIP is put together inside your browser from those temporary files; no ZIP is created or kept on our servers.
• We cannot see whether a download finished saving on your device. Check your downloads before closing or refreshing the page.
• The workspace is deleted when the tab is closed (after a short grace period so a page refresh doesn't lose your work), after about 2 minutes without contact from your browser, after a maximum of 12 hours, or when the server restarts.
• You can delete everything immediately with “Clear session” on the Dashboard.
• Draft settings for the current tab (for example, a script you are editing) are kept in your browser's session storage, which the browser clears when the tab closes. Device preferences such as default language are kept in your browser's local storage.

Service providers that process your content

Video import, rendering, finding and following faces for speaker-aware cropping, and the built-in voices all run on our own servers; no video frames are sent to anyone for those. To provide the rest, limited data is sent to a service provider only when you use the feature that needs it. These providers process the data to return a result to us; we do not ask them to keep it, and their own terms govern any short-term retention on their side:

• Speech recognition — to make subtitles and find clips, the audio track of your video (sound only, no picture) is sent to our speech-recognition provider, which returns the words and their timings.
• AI text features — when clips are selected, titles, descriptions and hashtags are suggested, subtitles are translated, a video is dubbed or you use the edit assistant, the transcript text (and, for the assistant, your typed request) is sent to our AI text provider. No audio or video is sent for these.
• Dubbing — the translated lines are voiced by the built-in voices on our servers. If a different voice service is ever enabled, the translated text would be sent to it to be spoken.
• The Vanta Flow Images extension — if you choose it in Flow Automation, it runs only in your own browser and your own Google Flow tab. Your prompts go from the extension to Google Flow under your Google account. When you open Flow Automation on Vanta while signed in, the page connects the extension to your Vanta account (it runs a small script only on Vanta's own pages to do this). If you instead sign in to the extension with Google, Google tells us your name, email address and profile picture so we can find your Vanta account. Either way, the extension then asks us only who you are and whether your access is active. Your prompts and images are not sent to us until you upload the images it saved. Google's terms apply to your use of Google Flow.
• Google Gemini — when you generate scene images in Flow Automation, you supply your own API key. Your scene prompts and that key are sent from our server to Google for that render only. The key is never written to our database or logs, and it is erased from your browser when you close the tab. Google's terms apply to your use of their API.
• Video platforms — when you paste a link, that link is sent to our server, which retrieves the video from the platform for processing. The link itself is not saved to your account.
• Paddle — our Merchant of Record, which sells and processes your one-time payment and receives your email address, billing country and payment details. Paddle's privacy policy applies to the data it handles.

Logs and security

Our servers record limited technical information (such as request times, error messages and rate-limit counters) to keep the service secure and working. These logs are not used to store your content. All traffic is encrypted in transit.

Your choices

• Stop paying at any time: access simply ends at the end of the period you paid for.
• Request deletion of your account data by contacting support@vanta.video.

Contact

Questions about privacy? Email support@vanta.video.